Medienarchiv

Zürcher Hochschule der Künste

Log in

Collaboration through action

 
Picture: Collaboration through action

Collaboration through action

Fanny Chiabaut

      Title
      • Collaboration through action
      Subtitle
      • How design thinking might be used to address collaboration issues within a bureaucratic organization
      Author
      Date
      • 2023
      Description
      • The presented work is located in the context of a public Swiss research funding agency, where the author is employed as a business analyst. She explores how the design thinking approach can improve collaboration between IT and other teams throughout the 400 employees, since the current siloed working environment has become a major barrier to efficient communication and collaboration during the process of digital transformation. In this context, the misalignments between the IT department and the other departments hamper the solutions and services offered by IT to the rest of the organization, leaving both parties dissatisfied. In three interventions undertaken by the author, the positive impact of discussions is shown, as is the need for a new collaborative space. Based on her findings, she proposes a workshop format to increase employees active participation in the ongoing cultural change of their company.
      Institutional affiliation
      Genre / discipline

      Highlighted items

      6 Items

      AllMedia entriesSets
      Previous pageThis pageNext page